Delivery and return

Dear customers,
All orders are processed on the same or next day of receipt.
Delivery in 2-3 working days with DHL EXPRESS for international shipments /50 EURO/
Delivery in 5-10 working days with POST ONE for international shipments /15 EURO /
In case of delay, you will be informed by phone or email.
Please note that deliveries are only made on working days.

2-3 days with DHL Express – 50 EURO
5-10 working days with POST ONE -15 EURO

You must manage the return before the established deadline:
Online shopping: you have 14 days from the shipping date of your order.
Shop at a physical store: you have 14 days from the date of purchase as well as your purchase receipt.
Items must be in their original condition and original packaging, complete and in good commercial condition (without signs of use and damage). Custom made orders are not returnable or exchangeable.
The direct cost of returning the product is borne by the sender. If the return/exchange is approved, the return is made within 14 days by bank transfer.
Please note that we do not accept cash on delivery shipments.

For further instructions on returning a product, please contact us by phone, email or via our contact form.