Общи условия за търговия и ползване на интернет страницата

Subject
Article 1
These Terms of Use (General Terms and Conditions) govern the use of the website http://www.brilliancehair.eu/, which we will hereinafter refer to as the Platform, as well as the contractual relationship between the customers of the website (Customers) and New Wave Trade Ltd (Seller).

Definitions
Article 2
For the purposes of these Terms:
The e-commerce platform/platform is the website http://www.brilliancehair.eu/, the functionality of which includes offering goods for e-commerce purposes.
The administrator is the company "NEW WAVE TRADE" Ltd, EIC 204632558, which owns and administers the website http://www.brilliancehair.eu/, including the part of its functionality related to offering goods for e-commerce purposes and administering requests to the platform.
A Customer is any adult natural or legal person who has placed an order for goods through the Platform.
Trader / Seller is New Wave Trade Ltd, using the Platform to offer its goods.

Data for the Administrator
Article 3
(1) The website http://www.brilliancehair.eu/, including as a platform for online trading, is administered by New Wave Trade Ltd, UIC 204632558, with registered office and registered address. 1836, Poduyane district, Sofia, g.k. "Levski G", bl. 5, in. "G", app. 188 (hereinafter referred to as the Administrator).
(2) The Administrator may use the Platform for the purpose of conducting e-commerce on its own behalf.
(3) Customers may contact the administrator in any of the following ways:
E-mail address: newwavetradeltd@gmail.com
Tel: +359 890554664...............,
Contact person and address for correspondence: .........................

Acceptance of the Terms
Article 4
(1) These terms and conditions of use of the platform and website are deemed to be known and accepted by all customers by the mere opening and use of the website. Any use of the platform means that customers have carefully read these terms and conditions and have accepted them in full.
(2) Notwithstanding the foregoing, acceptance of these Terms and Conditions shall also be deemed to be an offer to enter into a contract via the Platform. These terms and conditions shall also apply to any contract concluded via the platform and shall automatically be deemed to form part of the content of any offer, respectively any contract concluded via the platform.
(3) Notwithstanding par. 1 and 2, these terms and conditions shall also be deemed accepted by the user (customer) indicating on the form on the platform upon request that he accepts them.

Placing an order through the Site
Article 5
(1) The platform contains information about the products offered through it.
        (2) The Customer declares his desire to order/purchase goods through the Site by placing an order electronically, which is possible with or without a registered account on the Site. There is no obstacle to place an order also by telephone or by e-mail, in which case you will receive an e-mail message at the e-mail address you have indicated. Once the Terms and Conditions have been confirmed, your order will be deemed to have been placed.
         (3) The Customer is entitled, if he is at least 18 years of age, to order all goods listed on the Site, unless they are unavailable and only if the User is legally able to enter into binding contracts.
         (4) After selecting an item and quantity, you should follow the checkout process, and you have the option to proceed directly to finalizing the order or continue shopping on the Site.
(5) Before completing the order, you will be given the opportunity to choose the payment method and delivery terms, and in certain cases to enter a promo code guaranteeing a discount.
(6) You will also be obliged to provide data without which it is not possible for us to perform the contract. Such data are usually names, delivery address (when ordering goods), telephone number and e-mail address, and for merchant customers - company name, UIC, VAT number, manager, as well as invoice details - if you require one, and in certain cases you will be given the opportunity to register on the Site as a user.
(7) Before completing an order, the Customer shall ensure that he/she orders from a specifically selected product (good or service) with certain characteristics of the category in which he/she is interested. Separate and clear categories with goods with reduced value in promotional campaigns are available on the website. This is explicitly stated in the advertisement on the Site.
          (8) The Customer undertakes and is responsible for ensuring that all data provided to http://www.brilliancehair.eu/ in connection with the order is true, complete and accurate at the date of the order.
(9) After verifying the content and details of the order, the Customer should click (click) on the "Order", "View Cart", "Order" or other similar option. By submitting the order, the Customer authorises http://www.brilliancehair.eu/ to contact him in any possible way, when this is necessary in connection with the order placed, its delivery or the contract concluded. At this stage of the order, but before its completion, the Site indicates to the customer that there is an obligation to pay. 
(10) When placing an order via the Site, by telephone, email or social networks, the Site sends a notification to the Customer by email or to the address, whereby the distance contract between the Customer and http://www.brilliancehair.eu/ is deemed to be concluded on a condition precedent. The notification shall also contain information pursuant to Article 47, Article 47a and Article 48 of the Consumer Protection Act, respectively an extract from these General Terms and Conditions, as well as details of the order placed by the Customer.
         (11) Notification of acceptance and commitment to execute the order shall be made by the seller with the notification under par. 10 or by a courier when the goods have already been delivered to him by the seller. In the latter case, the courier acts on behalf of New Wave Trade Ltd. At its discretion, the trader may notify the consumer and the customer trader by email, by SMS or by call.  
  (12) By the time of notification under par. 11, the Trader shall have the right not to deliver part or all of the goods or not to fulfil part of the order for various objective reasons, including but not limited to exhaustion of their stock. In this situation, the seller's only liability in the event of non-performance is to return any price received in advance for the goods without compensation for non-performance.
   
Conclusion of the contract
Article 6
           (1) The distance purchase contract between the Merchant and the Customer shall be deemed to have been concluded subject to a condition precedent from the moment of receipt by the Customer of the notification under Art. 10 of an order being registered with the Merchant. The contract shall be deemed to have been concluded from the moment the order is placed in the event that the Customer is a trader or a professional has received confirmation pursuant to Art. 5 para. 10 of these terms and conditions by e-mail. In the absence of such confirmation, the contract shall be deemed to have been concluded upon acceptance of the goods by the Customer professional, accompanied by the confirmation referred to in Art. 5 para. 10.
(2) The Contract binds the parties from the moment of notification to the Customer by the Merchant that the goods on the menu can be delivered, as the notification is made by e-mail and/or by SMS or phone call to the Customer that the goods are ready for shipment.
          (3) The contract of purchase and sale concluded between the Customer and the Merchant consists of these General Terms and Conditions and any additional agreements between the Merchant and the Customer present in the confirmation of the concluded contract under Art. 10.
Transfer of ownership
Article 7
           (1) In case of sale of goods, the ownership of the goods shall be transferred by the Merchant New Wave Trade Ltd. to the customer or to a third person or representative designated by him upon delivery of the goods to such person and upon payment by him if the value is not paid in advance.
           (2) The delivery of the goods shall be certified by the signature of the customer or his/her nominee or representative on the transport document or receipt provided by the courier.
           (3) The risk of loss or damage to the goods shall be on the customer from the moment of delivery of the goods by the courier to the customer or third parties. If the courier is a person chosen by the customer, the risk shall be on the customer from the moment the goods are handed over by New Wave Trade Ltd. to the courier. In any case, if a transport defect is detected, the customer is obliged to inform the seller of the defect within the terms and conditions of article 13 of these General Terms and Conditions.
Payments
Article 8
(1) The price of the concluded sales contracts shall be paid by the customers to the Trader.
(2) Where the price of the goods ordered does not include delivery, this shall be made clear to the consumer.
(3) The Customer may choose to make payment by either of the following two methods:
a) payment by cash on delivery - in this case, the value of the ordered goods and the delivery (unless it is free of charge) shall be paid by the customer, by a third party designated by him or by his representative to the courier making the delivery, at the time of receipt of the goods against a fiscal receipt provided by the latter; if such method is chosen, an additional "cash on delivery" fee shall be charged.
b) payment by bank transfer - in this case, the value of the ordered goods and/or services and the delivery (unless it is free of charge) should be paid by the customer or by a third party chosen by him to the bank account of the seller, and the payment is considered complete only after the same is confirmed and the corresponding amount is credited to the bank account of the Merchant with the holder "NEW WAIVE TRADE" Ltd, UIC 204632558, opened in TB "UniCredit Bulbank", as follows:
IBAN: BG61UNCR70001523282219 
BIC: UNCRBGSF
           (4) The trader will issue an invoice to the customer for the ordered goods based on the information provided by the customer. Where the latter has not indicated that he wishes an invoice, the Merchant or the courier shall only provide a fiscal receipt and/or a receipt for the sale in the case of payment received in cash in accordance with the legislation in force.
(5) In the case of online payments or payments by bank transfer, the Merchant shall not be liable for any costs incurred in connection therewith, including, without limitation, fees, commissions and other additional payments made by Customers in connection with the transaction itself. Such costs shall be borne entirely by the Customers.

Right of withdrawal from a distance or off-premises contract
Article 9
(1) Where the distance or off-site sales contract is concluded with a consumer within the meaning of the Consumer Protection Act, the Customer shall have the right to withdraw from the contract within 14 days from:
acceptance of the goods by the consumer or by a third party other than the carrier and designated by the consumer - in the case of a contract of sale.
where the consumer has ordered multiple goods in a single order which are delivered separately, from the date on which the consumer or a third party other than the carrier and specified by the consumer takes delivery of the last good;
in the case of delivery of goods consisting of multiple lots or parts, from the date on which the consumer or a third party other than the carrier and designated by the consumer accepts the last lot or part;
in the case of contracts for the regular delivery of goods, which takes place over a specified period of time from the date on which the consumer or a third party other than the carrier and designated by the consumer takes delivery of the first goods.
(2) The notice of withdrawal from the contract may be sent by any of the following means: electronically through the appropriate menu on the website http://www.brilliancehair.eu/, by e-mail to newwavetradeltd@gmail.com and to the trader "New Wave Trade" Ltd, with whom the contract was concluded, according to the data in the provided withdrawal form.
(3) The customer must bear the costs of returning the goods in the event of exercising the right of withdrawal.

Cases of inapplicability of the rules for distance or off-premises contracts
Article 10
The rules on distance or off-premises contracts do not apply in the following cases:
for the provision of services where the service has been fully provided and performance has commenced with the consumer's express prior consent and acknowledgement that he knows he will lose his right of withdrawal once the contract has been fully performed by the trader;
for the supply of newspapers, periodicals or magazines, excluding subscription contracts for the supply of such publications.

Cancellation and termination of contracts
Article 11
(1) In the event of cancellation or termination of a contract concluded through the platform, including in the cases referred to in Article 9 of these Terms and Conditions, the payments made by customers shall be refunded by the administrator after the return of the goods.
(2) In the cases referred to in par. (1), the cost of returning the goods shall be borne by the customer concerned, except where the law or these terms and conditions expressly exclude this.
(3) The preceding paragraph does not exclude the payment of other costs provided for in Bulgarian law or these Terms and Conditions.

Information about goods on the platform
Art. 12
(1) All goods on the Platform are offered while stocks last, even if this is not explicitly stated on the Platform.
(2) All prices advertised on the Platform are inclusive of value added tax (VAT) and all other taxes and fees payable by law.

Complaints
Art. 13
(1) The trader shall be liable for any lack of conformity of the consumer goods with the contract of sale which exists at the time of delivery of the goods.
(2) The trader is obliged to keep a register of complaints, to examine the complaints within the time limits provided by law and to fulfil all his obligations under the Consumer Protection Act.

Rules regarding the use of the website
Art. 14
(1) The Administrator reserves the right to restrict access to the website http://www.brilliancehair.eu/ both generally and to individual users, without the need to provide a reason for doing so, except in cases where Bulgarian legislation provides otherwise.
(2) At its discretion, the Administrator reserves the right to require Customers to manually enter validation codes of the "captcha" type or similar.
(3) With respect to intellectual and industrial property rights, nothing in these Terms or in the Distance Contract shall be deemed to be permission on the part of the Administrator in respect of the Customers to copy, distribute, publish, process or otherwise act on any information, images or other data on the Platform. Customers may not, without the express consent of the owner of the intellectual property right and the Administrator, create, sell, transfer rights to materials created by reproducing (e.g. copying) materials from the Platform.
(4) The use of intellectual property objects from the Platform by the Customers may be only for personal non-commercial purposes in the cases provided for in the Bulgarian legislation.

Privacy
Art. 15
(1) Customers, by providing their data, give their express consent that when providing any personal or other data to the Administrator, they may be used for the purpose of executing the concluded contracts, processing and administering the requests, for conducting marketing research, sending commercial messages, and for these purposes they may be provided to third parties who are couriers, Merchants, partners of the Administrator or marketing service providers.
(2) The controller shall not be obliged to retain the data sent, unless Bulgarian legislation provides otherwise.

General provisions
Art. 16
(1) The invalidity of individual clauses and/or parts of these terms and conditions shall not render the entire terms and conditions invalid. Valid clauses remain valid and are binding on all persons who have accepted these terms and conditions.
(2) By accepting these Terms, Users are also obliged to read the Privacy Policy and Cookie Policy of the http://www.brilliancehair.eu/ Platform, which are published on it.
(3) The law applicable to the contracts concluded through the Platform and/or to which these Rules are applicable on any grounds whatsoever shall be Bulgarian law. Any disputes arising under contracts concluded through the Platform and/or to which these terms and conditions apply shall be resolved in the spirit of mutual understanding, and where such is not reached - by the relevant Bulgarian court.

Modification of these rules
Art. 17
(1) The Administrator reserves the right to update and amend these Terms. The new terms and conditions shall become binding from the moment of their publication and shall have effect henceforth.
(2) Any transaction concluded through the platform shall be subject to the conditions in force at the time of its conclusion.

X